Built for Australian NDIS Providers

Everything you need.
Nothing you don't.

100+ features across 9 modules — CRM, rostering, HR, recruitment, compliance, AI, and more. One platform that replaces five.

100+Features
9Modules
15QMS Registers
24/7AI Agent
Live feature
Coming soon
Communications & Voice
Built-in softphone, SMS, call recording, and 24/7 AI agent
10 features
  • Browser softphone — inbound & outbound calls
  • Auto call recording (MP3)
  • Call transcripts with manual fetch
  • AI call summaries
  • Full call log with contact matching
  • Hunt group routing (sequential, skip-if-busy)
  • Agent availability (Available / Busy / Offline)
  • SMS compose — bulk send, templates, emoji, MMS
  • Floating popup dialer
  • 24/7 AI voice agent (answers if humans busy/offline)
Contacts & Client Profiles
Centralised database with 9-tab client profiles and NDIS goals
8 features
  • Full contact management — centralised database
  • Client profiles with 9-tab layout (Details, NDIS Plan, Support Plan, Budget, Progress Notes, Incidents, Agreements, Documents, Contact History)
  • NDIS goals management (CRUD)
  • Support plans with AI generation
  • Digital service agreements
  • Staff profiles with compliance tracking
  • Jobseeker / referral pipeline
  • Contractor management with ABN validation
Quality Management System (QMS)
15 compliance registers with continuous AI auditing
15 registers
  • Incidents register
  • Complaints register
  • Risk register
  • Feedback register
  • Worker screening register
  • Consent tracking register
  • Medication management register
  • Restrictive practices register
  • Behaviour support plans register
  • Training records register
  • Policy documents register
  • Audit logs register
  • Continuous improvement register
  • Hazard register
  • Equipment register
  • NDIS Auditor AI — continuous compliance scanning
HR & Recruitment ATS
End-to-end hiring pipeline with AI-powered CV scanning
6 features
  • Kanban hiring pipeline (drag-and-drop stages)
  • AI CV extraction (upload PDF, auto-populate)
  • Contractor ABN validation (ABR API)
  • Digital employment contract signing
  • Staff compliance badges (colour-coded)
  • Expiry alerts (60 / 30 / 21 / 14 / 7 / 3 / 1 days)
Rostering & Scheduling
Drag-and-drop roster builder with SCHADS Award compliance
6 features
  • Drag-and-drop roster builder
  • SCHADS Award compliance engine
  • Real-time client budget tracking
  • Staff availability management
  • Shift applications (workers apply for unassigned shifts)
  • Conflict warnings (unavailability detection)
AI Features
AI-powered reports, voice-to-text, compliance scanning, and more
6 features
  • AI Report Writing (progress notes, incident reports)
  • Voice-to-text notes (Web Speech API, en-AU)
  • NDIS Auditor AI (continuous compliance scanning)
  • AI call summaries
  • AI CV extraction
  • 24/7 AI Voice Agent "Denise" (add-on)
Client Budget Tracking
Live NDIS budget utilisation integrated in the roster scheduler
4 features
  • Live utilisation bars per support category
  • SIL, Community Access, Transport categories
  • Budget vs actual spend tracking
  • Integrated in roster scheduler
Worker Portal (Mobile)
Mobile-first PWA with roster, timesheets, and document uploads
6 features
  • Mobile-first responsive design (PWA)
  • 5 tabs: Roster, Clients, Timesheets, Availability, My Details
  • Progress note creation from shifts
  • Photo attachments from mobile camera
  • Document upload with AI verification (Claude Vision)
  • Login alerts for cert expiry
Free Tools
No login required — free NDIS tools for any provider
2 tools

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