Titus CRM — Care Management Software for Australian Providers

Choose Your Sector

Purpose-Built for the Way Your Sector Works

One platform, four care sectors. Pick yours to see how Titus handles your rosters, compliance, communications and reporting.

♿

NDIS Providers

Registered and unregistered NDIS providers — SIL, community access, in-home support and support coordination.

Automated NDIS Practice Standards compliance auditor
SCHADS-aware rostering with real-time breach flags
Real-time NDIS client budget tracking
Andy AI answers calls 24/7, every call transcribed

Explore NDIS →

🏡

Aged Care Providers

Home care and community aged care organisations that want to run leaner without dropping standards.

Rostering and scheduling across staff and locations
Staff certification tracking with expiry alerts
Care notes, incident reporting and compliance registers
Unified inbox — SMS, calls, email and chat in one place

Explore Aged Care →

🧒

Out of Home Care

Youth residential and out of home care services running 24/7 houses with high documentation demands.

24/7 rosters with sleepover and overnight shift rules
Incident register, progress notes and behaviour logs
Built-in LMS for structured staff training
Certification tracking across every worker

Explore Out of Home Care →

🛡️

Domestic Violence Services

DV support organisations that need confidential client records and dependable communications.

Role-based access — staff only see what their role allows
Every call transcribed and logged, nothing missed
Incident reporting and full audit logging
Rostering and staff management in the same system

Explore Domestic Violence →

Platform Features

Everything a Care Organisation Needs. One Login.

Every module is included on every plan — no feature tiers, no add-on surprises.

Titus CRM unified inbox showing SMS, calls, email and chat in one view

AI Multi-Channel Inbox

SMS, phone calls, email and chat in one unified inbox — with full conversation history linked to every contact.

AI Call Transcription

Every call transcribed and summarised by AI, with action items generated automatically. Andy AI answers 24/7.

Titus CRM staff compliance dashboard showing certification status

Compliance & Certifications

Real-time certification status for every staff member, with colour-coded expiry alerts before credentials lapse.

Titus CRM rostering scheduler with SCHADS compliance checking

SCHADS-Aware Rostering

Every shift checked against SCHADS Award rules — overtime, minimum engagement, sleepovers and penalty rates.

Titus CRM incident register with reporting workflow

Incident Register & Reports

Incidents, progress notes and behaviour logs in one place — audit-ready and linked to the right client record.

Titus CRM built-in Learning Management System for staff training

Built-In LMS

Structured staff training and onboarding with completion tracking — new starters productive in days, not weeks.

Client Budget Tracking

Real-time visibility of client budgets and funding with alerts — no more end-of-month billing surprises.

Operations Dashboard

Clients, staff, timesheets, rosters and alerts on one screen — the daily control room for your whole operation.

🤖 The Titus Difference

AI Isn't an Add-On. It's the Platform.

Most care platforms make you buy a separate phone system, receptionist service and transcription tool. Titus builds it all in: Andy AI answers your phone 24/7, every call is transcribed and summarised, and NDIS providers get automated compliance scoring against the Practice Standards — every day.

24/7
24/7 AI Voice Receptionist answers inbound calls
100%
Of calls transcribed with summaries and action items
22
NDIS Practice Standards scored automatically for NDIS providers
$0
Extra for AI — included in every plan

See the AI in Action →

Titus CRM AI call transcription showing summaries and action items

Getting Started

Up and Running in Days, Not Months

No lengthy implementations. No six-month rollouts. Most providers are live within a week.

1

Book a Demo

30 minutes with our team. We'll show you the platform against your sector's specific use case and answer every question.

2

Start Your Free Trial

21 days, full access, no credit card needed. Import your clients, staff, and start using every module.

3

We Onboard Your Team

Dedicated onboarding support to configure Titus for your organisation and train your team. Migrating data from your existing system is quoted separately.

4

Go Live & Grow Into It

Start renting, grow on the same platform, and when you're ready, own it outright — nothing to relearn, no data left behind.

Simple Pricing

Rent It. Grow Into It. Or Own It.

The same full Titus platform, three ways in — whether you're a brand-new provider getting off the ground or ready for a branded platform of your own. Not per user, so your price never climbs as you hire. Same deal for every sector.

Startup Rent

^$169

per week + GST, flat

Up to 100 contacts · 50 clients · billed weekly

For brand-new providers getting off the ground — the complete platform, at a starter rate.

The complete Titus platform

All platform modules

Andy AI chatbot

AI call transcription

NDIS Compliance Auditor

Rostering & SCHADS checks

Multi-channel inbox

Client & staff management

Incident register & reports

Learning Management System

Client budget tracking

Weekly Stripe billing

Start 21-Day Free Trial →

No credit card required. No lock-in contract. Cancel anytime.

Outgrowing the caps?

Step up to Rent Titus — up to 300 contacts and 100 clients for $249/week. Same system, more headroom, no renegotiation.

Titus vs. Per-User Care Platforms

Most care management platforms are solid at rostering and client records. But few run your phone system, transcribe your calls, or automate compliance scoring — and nearly all bill per head, so your costs climb with every hire.

Feature	Titus CRM	Typical Per-User Care Platform
Pricing model^*	Rent from $169/wk — or own it outright from $6,500, never moves as you hire	$9–$25+/user/mo · climbs with every hire
Built-in phone & AI receptionist	✓ Calls, SMS & unified inbox built in · 24/7 AI Voice Receptionist add-on	✗ Needs a separate phone system
AI call transcription	✓ Built-in, every call	✗ Separate tool, if at all
AI voice assistant	✓ Andy AI included	✗ Not offered
Automated compliance scoring	✓ Daily NDIS Practice Standards scoring	~ Manual registers at best
SCHADS Award compliance	✓ Real-time checks in rostering	~ Varies — often basic
Unified multi-channel inbox	✓ SMS, calls, email, chat	~ Usually SMS or in-app messaging only
Predictable billing	✓ Capped weekly total	✗ Scales with headcount
Learning Management System	✓ Built-in LMS	~ Rare, or a paid add-on
Client budget tracking	✓ Real-time budgets and alerts	✓ Common
Staff certification tracking	✓ All credentials, expiry alerts	~ Varies by platform

* Pricing models. Titus rents as a flat weekly fee — $169/week up to 100 contacts and 50 clients, $249/week up to 300 contacts and 100 clients — and it does not change as you add staff. You can also own it outright from a one-off $6,500 build, with no ongoing subscription. Typical Australian care-platform rates are published per active user per month, commonly in the $9–$25+ range, sometimes plus implementation fees. On per-head billing, cost climbs with every hire — at 100 staff that is roughly $900–$2,500/month and rising. Those platforms also don't include a phone system, so a provider typically runs a separate AI phone/receptionist tool (~$300/month) that Titus builds in. Figures are indicative estimates, not quoted packages.

Common Questions

Frequently Asked Questions

Everything care providers ask before switching to Titus.

What is Titus CRM?

Titus CRM is an AI-powered care management platform built for Australian care providers. It combines client management, rostering, compliance and certification tracking, AI call transcription, incident reporting, a built-in Learning Management System, and a unified multi-channel inbox (SMS, calls, email, chat) in one platform. Rent it as a flat weekly subscription or own it outright as a one-off branded build — either way, it's not priced per user.

Who is Titus CRM for?

Titus CRM is built for Australian care organisations across four sectors: NDIS providers (including SIL, community access, in-home support and support coordination), aged care providers, out of home care and youth residential services, and domestic violence support organisations. It suits teams from around 10 to 200+ staff.

How much does Titus CRM cost?

Titus CRM gives you three ways in. Rent it as one flat weekly fee — Startup Rent is $169/week for up to 100 contacts and 50 clients, and Rent Titus is $249/week for up to 300 contacts and 100 clients. Or own it outright with a one-off branded build from $6,500, delivered in 30 days with no subscription. Every option includes the full platform. There are no lock-in contracts on the rent tiers, billing is weekly via Stripe, and the price is not per user, so it never climbs as you hire more staff.

Is there a free trial?

Yes. Titus CRM offers a 21-day free trial with full access to all platform modules. No credit card is required to start, and there is no lock-in contract — after the trial you can rent from $169/week or cancel with no obligation.

What AI features does Titus CRM include?

Titus CRM includes Andy AI, a built-in chatbot that helps your team work across the platform; AI call transcription with automatic summaries and action items; and AI-assisted replies in the unified inbox. For NDIS providers, an automated compliance auditor scores performance against the NDIS Practice Standards daily. A 24/7 AI Voice Receptionist that answers inbound calls is available as an optional one-off add-on on owned builds.

Is Titus CRM cloud-based and secure?

Yes. Titus CRM is a fully cloud-based web application that runs in any modern browser on desktop, tablet or mobile, with nothing to install. Data is encrypted in transit and at rest, access is controlled by role-based permissions so staff only see data relevant to their role, and all data access is audit-logged. Full details are in our privacy policy.

One AI-Powered Platform for Australian Care Providers