Aged Care Software Australia | Titus CRM Rent or Own Platform

The New Aged Care Landscape

Built for Providers Operating Under Support at Home

On 1 November 2025, the Support at Home program replaced Home Care Packages under the new Aged Care Act — and the strengthened Aged Care Quality Standards came into effect with it. The admin bar for providers just got higher. Titus is built to support you operating under the new rules.

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Support at Home Providers

Delivering in-home services under the Support at Home program? Titus manages your clients, care documentation, rosters, budgets and invoicing in one system — so quarterly budgets, service records and claims prep don't live in five spreadsheets.

🤝

Community & Home Care Organisations

Running social support, domestic assistance, transport or personal care in the community? Titus handles high shift volumes, workforce scheduling across suburbs, and every client conversation — calls, SMS and email — in one inbox.

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Multi-Service Providers (Aged Care + NDIS)

Delivering both aged care and NDIS supports? Titus runs both client groups, funding streams and rosters side by side in the same platform — one login, one flat weekly fee, no double data entry.

The strengthened Aged Care Quality Standards — seven standards, in effect from 1 November 2025 — expect providers to evidence person-centred care, workforce capability, incident management and continuous improvement. Titus helps you keep that evidence organised: care notes, incident records, staff certifications, training records and communication history all in one place. Titus is a management platform, not a certification or audit body — your organisation stays responsible for compliance; we make the evidence easy to produce.

The Real Problem

Running an Aged Care Service Shouldn't Feel Like This

Most home care providers juggle a rostering app, a phone system, spreadsheets for compliance, and a separate invoicing tool. Titus replaces the stack.

❌ Before Titus

📞 Missed calls from clients and families — no record of who called or why
📅 Rosters built in spreadsheets — SCHADS errors found at payroll time
📋 Staff police checks and first aid certificates expire unnoticed
🗂️ Care notes and incident reports scattered across systems and paper
💸 No live view of client budgets — service delivery outruns funding
😓 New care workers take weeks to onboard — no structured training
🧾 Invoicing assembled manually from timesheets at month end

✅ After Titus

🤖 Every call answered, transcribed and summarised by AI — nothing missed
📅 SCHADS-aware rostering flags award breaches before shifts are published
✅ Certification and screening expiry alerts weeks in advance — zero gaps
📝 Care documentation, case notes and the incident register in one system
💰 Real-time client budget tracking per client, per service type
🎓 Built-in LMS — onboard and upskill care staff in days, not weeks
🧾 Invoicing generated from approved timesheets and delivered services

Platform Features

Everything Your Aged Care Organisation Needs

One platform, every module included. Built for how Australian in-home and community care providers actually operate.

Care Management

Client & Care Management Built for Older Australians

Every client's profile, care documentation, service history, family contacts and agreements in one record. Your care team sees the full picture before every visit — and so do you.

Complete client profiles with care needs, risks and preferences
Care documentation and case notes captured against every shift
Client agreements and consent forms tracked with the client record
Family and next-of-kin contacts linked to full communication history
Real-time client budget tracking per client, per service category

Titus CRM client care management record for aged care providers

Smart Rostering

Aged Care Rostering With SCHADS Compliance Built In

Home care rostering means high visit volumes, travel between clients, and an award that punishes mistakes. Titus checks every shift against SCHADS Award rules as you build the roster — before errors reach payroll.

Weekly calendar view across all care staff and clients
Real-time SCHADS Award compliance checking on every shift
Overtime, minimum engagement, broken shift and penalty rate flags
Shift cost estimates at the point of rostering
Award-compliant timesheets — staff check in, managers approve, invoicing flows

Titus CRM aged care rostering calendar with SCHADS Award compliance checking

AI Communications

Every Call, SMS and Email in One AI-Powered Inbox

Older clients and their families call. A lot. Titus puts calls, SMS and email into one inbox — with every call transcribed and summarised by AI, and an AI assistant answering when your team can't.

Inbound and outbound calls with AI transcription and summaries
Andy AI voice assistant answers routine calls 24/7
SMS and email in the same view, linked to each client and family contact
Full conversation history — any team member can pick up any thread
Enquiry pipeline from first phone call to onboarded client

Titus CRM AI call transcription showing automated summaries for aged care client calls

Workforce Compliance

Staff Certification, Screening & Incident Tracking

Under the strengthened Quality Standards, workforce capability and incident management are squarely in scope. Titus tracks every certification and screening check per worker, and keeps a structured incident register you can report from instantly.

Track police checks, first aid, CPR and any custom certification
Colour-coded compliance dashboard — green, amber, red at a glance
Expiry alerts weeks before credentials lapse
Structured incident register with follow-up actions
Export workforce compliance reports for audit prep instantly

Titus CRM staff certification and compliance dashboard for aged care workers

Training & Billing

Train Your Workforce. Invoice Without the Month-End Scramble.

A built-in Learning Management System gets new care workers inducted in days and keeps training records audit-ready. And because timesheets, services and clients already live in Titus, invoicing comes straight from what was actually delivered.

Built-in LMS with courses, modules and completion tracking
Training records stored against each staff member
Invoicing generated from approved timesheets and delivered services
Client budget positions visible before you deliver more services
Timesheet approval workflow — pending items flagged per client

Titus CRM Learning Management System for aged care staff training

🤖 AI at the Core

The Only Aged Care Platform With a Phone System and AI Built In

Most aged care software stops at rostering and notes — you still pay separately for a phone system, a receptionist service, and call recording. Titus builds calls, SMS, AI transcription and a 24/7 AI voice assistant into the same platform as your rosters and care records.

24/7
Andy AI answers calls after hours and escalates what matters
100%
Of calls transcribed and summarised automatically
1
Inbox for calls, SMS and email across your whole team
$0
Extra software subscriptions for phones or transcription

See It in Action →

Titus CRM unified inbox showing calls, SMS and email for an aged care provider

Simple Pricing

Rent It. Grow Into It. Or Own It.

The same full Titus platform, three ways in — whether you're a brand-new aged-care provider getting off the ground or ready for a branded platform of your own. Not per user, so your price never climbs as you hire.

Startup Rent

^$169

per week + GST, flat

Up to 100 contacts · 50 clients · billed weekly

For brand-new aged-care providers getting off the ground — the complete platform, at a starter rate.

The complete Titus platform

All platform modules

Client & care management

Rostering & SCHADS timesheets

AI inbox & call transcription

Andy AI voice assistant

Certification tracking

Incident register

Client budget tracking

LMS staff training

Invoicing

Weekly Stripe billing

Start 21-Day Free Trial →

No credit card required. No lock-in contract. Cancel anytime.

Outgrowing the caps?

Step up to Rent Titus — up to 300 contacts and 100 clients for $249/week. Same system, more headroom, no renegotiation.

Aged Care Software — Frequently Asked Questions

What Australian aged care providers ask before switching to Titus.

What is the best aged care software in Australia?

For Australian home care and community aged care providers, Titus CRM is a strong choice because it combines rostering, care management, compliance tracking, timesheets, invoicing and AI communications in one platform — and gives you three ways in. Rent it from $169/week for up to 100 contacts and 50 clients, or $249/week for up to 300 contacts and 100 clients, or own your platform outright with a one-off branded build from $6,500. It's not priced per user, so your bill never climbs as you hire. The best fit depends on your service mix: Titus is built for in-home and community care operations, not residential facility bed management.

How much does aged care management software cost?

Most aged care and home care management software in Australia is priced per user, typically $10–$25 per user per month, so costs grow as you hire. Titus CRM gives you three ways in instead. Rent it as one flat weekly fee — $169/week for up to 100 contacts and 50 clients (Startup Rent), or $249/week for up to 300 contacts and 100 clients (Rent Titus). Or own it outright with a one-off branded build from $6,500 + GST, delivered in 30 days with no subscription. Every option includes the full platform, there is a 21-day free trial, billing is weekly via Stripe, and pricing is not per user, so it never climbs as you hire.

Is there software for Support at Home providers?

Yes. Titus CRM is built to support providers operating under the Support at Home program, which replaced Home Care Packages on 1 November 2025. Titus handles the operational side — client and care management, rostering, SCHADS-compliant timesheets, care documentation, client budget tracking, incident reporting and invoicing — so your team can focus on service delivery and claiming under the new program.

What is the best aged care rostering software?

Good aged care rostering software should check every shift against the SCHADS Award before it is published. Titus CRM includes smart rostering with real-time SCHADS Award compliance checking — flagging overtime, minimum engagement, broken shifts and penalty rates as you build the roster — plus integrated timesheets, shift cost estimates and a weekly calendar view across all staff and clients.

Does Titus CRM help with the strengthened Aged Care Quality Standards?

Titus CRM helps providers keep the evidence the strengthened Aged Care Quality Standards (in effect from 1 November 2025 under the new Aged Care Act) ask for — care documentation and case notes, an incident register, staff certification and screening records, training records via the built-in LMS, and complete client communication history. Titus is a management platform, not a certification or audit body — it organises your evidence, your organisation remains responsible for compliance.

Can Titus CRM handle both aged care and NDIS clients?

Yes. Titus CRM is built for multi-service Australian care providers. If your organisation delivers both aged care and NDIS supports, you can manage both client groups, rosters and funding streams in the same platform under the same weekly rent — no second system, no double data entry.

Is there a free trial of Titus CRM for aged care providers?

Yes. Titus CRM offers a 21-day free trial with full access to every module — rostering, care management, compliance tracking, AI inbox, LMS and invoicing. No credit card is required to start and there is no lock-in contract — after the trial you can rent from $169/week or cancel with no obligation.

Aged Care Software That Puts Rostering, Care & Compliance in One Place