24/7
Rostering, On-Call Inbox & AI Phone Cover
$169
Per Week + GST To Rent
$6,500
To Own It Outright
21 Days
Free Trial — No Credit Card, No Lock-In
The Real Problem

Running Residential Houses Shouldn't Live in Spreadsheets and Paper Diaries

OOHC providers carry some of the heaviest documentation and staffing obligations in Australian human services — usually spread across systems that were never built for it.

❌ Without Titus
  • 📅 24/7 house rosters built in spreadsheets — sleepover and overnight rules missed
  • 📓 Shift notes in paper diaries — handovers rely on memory and hallway chats
  • 🚨 Incident records scattered across emails, Word docs, and notebooks
  • 🪪 Worker checks and certifications tracked by hand — expiries slip through
  • 📞 On-call phone rings all night — no record of what was said or decided
  • 🎓 Mandatory training tracked in yet another spreadsheet
  • 💸 Sleepover timesheets calculated manually — payroll errors every fortnight
✅ With Titus
  • 📅 Every house rostered in one calendar — shifts checked against SCHADS rules in real time
  • 📝 Structured shift notes and case records — the next shift reads the full picture
  • 🗂️ One incident register — linked to clients, staff, and houses, exportable in seconds
  • ✅ Every check and certification tracked with expiry alerts — nothing lapses unnoticed
  • 🤖 Calls transcribed and summarised by AI — the morning team sees everything from overnight
  • 🎓 Built-in LMS — assign, deliver, and evidence mandatory training
  • 💰 Timesheets flow from the roster — sleepover provisions applied automatically
Platform Features

Everything an OOHC Operation Needs, In One Place

Real modules doing real jobs — mapped to how residential care, therapeutic residential care, and youth services actually run.

24/7 Rostering

Roster Every House, Every Night — With SCHADS Rules Checked Live

Residential care never stops. Titus rosters sleepovers, overnight shifts, weekend cover, and back-to-back rotations across all your houses — and checks every shift against SCHADS Award rules before it becomes a payroll mistake or a coverage gap.

  • Weekly calendar view across all staff and houses
  • Sleepover provisions and overnight shift rules built in
  • Overtime, minimum engagement, and penalty rates flagged in real time
  • Shift cost estimates at point of rostering
  • Integrated timesheets — staff check in, managers approve
Book a Demo →
24/7 residential care rostering with SCHADS compliance checking in Titus CRM
Shift Notes & Case Records

Shift Notes and Handovers That Don't Rely on Memory

What happened on shift is your evidence base. Titus captures structured shift notes, progress notes, and behaviour logs against each young person's record — so every handover starts with the full picture, and every reviewer finds a complete, timestamped history.

  • Shift notes and progress notes linked to each client record
  • Behaviour logs recorded against the individual, not a shared diary
  • Full client records — plans, documents, contacts, and history in one profile
  • Timestamped entries with authorship — a clean documentation trail
  • Searchable and exportable when reviewers ask
Book a Demo →
Client case records and shift notes for out of home care in Titus CRM
Incident Register

Every Incident Captured, Escalated, and Ready to Report

Residential care generates more incidents than almost any other service type. Titus gives you one structured incident register — consistent forms, escalation workflows, and instant exports — built to support your incident-notification and reportable-conduct obligations under your state's OOHC framework.

  • Structured incident forms with consistent required fields
  • Incidents linked to clients, staff, and houses
  • Escalation workflows so serious incidents reach the right person fast
  • Filter and export incident reports for reviewers instantly
  • Trend visibility — spot patterns across houses before they escalate
Book a Demo →
Incident register and reporting for OOHC providers in Titus CRM
Staff Screening & Certifications

No Lapsed Checks. No Surprises. Ever.

Working with children and young people means zero tolerance for expired clearances. Titus tracks Working with Children Check–type clearances, First Aid, CPR, and any custom certification against every staff member — with colour-coded status and automated alerts well before anything expires.

  • Track WWCC-type checks and clearances as certifications with expiry dates
  • Green / amber / red compliance status at a glance across all staff
  • Automated expiry alerts before renewals are due
  • Custom certification types for state-specific requirements
  • Export staff compliance reports instantly
Book a Demo →
Staff screening check and certification tracking for out of home care staff in Titus CRM
Learning Management System

Mandatory Training, Delivered and Evidenced In-Platform

Induction and mandatory training are core to OOHC workforce requirements. The built-in Titus LMS lets you build courses, enrol staff, track completion, and hold the training evidence in the same system as the rest of your workforce records.

  • Build and deliver your own induction and refresher courses
  • Enrol staff and track completion in real time
  • Training records held alongside certifications and screening checks
  • Onboard new residential staff in days, not weeks
Book a Demo →
Built-in Learning Management System for mandatory OOHC staff training in Titus CRM
SCHADS Timesheets

Sleepover Timesheets Without the Fortnightly Payroll Fight

Sleepovers, active nights, broken shifts, weekend penalties — residential care payroll is where money leaks. Titus timesheets flow straight from the roster with SCHADS Award rules applied, so what staff worked is what payroll pays.

  • Timesheets generated from actual rostered and worked shifts
  • Sleepover provisions and penalty rates applied under SCHADS rules
  • Staff check in on shift; managers review and approve
  • Approval workflow keeps unapproved time visible, not lost
Book a Demo →
SCHADS-compliant timesheets including sleepover shifts in Titus CRM
📞 On-Call, Covered

The On-Call Phone, Finally Under Control

In OOHC the phone doesn't stop at 5pm. Titus brings calls, SMS, email, and chat into one inbox — every call transcribed and summarised by AI, and the Andy AI voice assistant answering when your team can't. The morning shift sees exactly what happened overnight, in writing.

1 Inbox
SMS, calls, email & chat in one view
AI
Every call transcribed with summaries & action items
24/7
Andy AI answers when no one can pick up
Logged
Full conversation history against each contact
See the On-Call Inbox →
Multi-channel on-call inbox with AI call transcription in Titus CRM
Who It's For

Built to Support Accredited OOHC Providers

Out of home care is state-regulated, high-stakes work. Titus is built for the organisations doing it.

🏠

Residential Care Providers

Running staffed houses around the clock? Titus handles 24/7 rostering with sleepovers, shift notes and handovers, incident records, and staff check tracking across every house — in one platform your whole team works from.

🧠

Therapeutic Residential Care

Higher ratios, intensive documentation, behaviour logs, and demanding workforce requirements? Titus keeps structured case records, training evidence, and incident histories that stand up when reviewers look closely.

🧑‍🤝‍🧑

Youth Services

Supporting young people across residential and community settings? Titus centralises client records, rosters, on-call communication, and mandatory training — with a dedicated youth residential edition built for the intensity of that work.

Running youth residential services?

There's a dedicated Titus page for youth residential care — incident management, behaviour support documentation, 24/7 rostering, and staff screening for high-intensity youth services.

Titus for Youth Residential →
Accreditation & Compliance

Built to Support Accredited Providers — Not a Substitute for Accreditation

Out of home care is regulated state by state in Australia — for example, in NSW the Office of the Children's Guardian accredits statutory OOHC providers. That accreditation belongs to your organisation and your practice, and no software can hold it for you.

Titus CRM is not accredited, certified, or endorsed by any OOHC regulator. What it does is make the operational side easier to run and easier to evidence: structured incident records, timestamped shift notes and case documentation, staff check and certification tracking, and training records — all in one system, exportable when your accreditation body or case reviewers ask.

Simple Pricing

Rent It. Grow Into It. Or Own It.

The same full OOHC platform, three ways in — whether you're a brand-new youth or residential care provider getting off the ground or ready for a branded platform of your own. Not per user, so your bill never climbs as you staff up your houses.

Startup Rent
$169
per week + GST, flat
Up to 100 contacts · 50 clients  ·  billed weekly
For brand-new OOHC providers getting off the ground — the complete platform, at a starter rate.
The complete Titus platform
All platform modules
24/7 rostering & SCHADS timesheets
Incident register
Shift notes & client records
Staff check & certification tracking
Multi-channel on-call inbox
AI call transcription
Andy AI voice assistant
Learning Management System
Weekly Stripe billing
Start 21-Day Free Trial →

No credit card required. No lock-in contract. Cancel anytime.

Outgrowing the caps?

Step up to Rent Titus — up to 300 contacts and 100 clients for $249/week. Same system, more headroom, no renegotiation.

Most Popular
Rent Titus
$249
per week + GST, flat
Up to 300 contacts · 100 clients  ·  billed weekly
For established, growing OOHC providers — the full platform at scale, with rent that counts toward owning.
Everything in Startup, at scale
All platform modules
24/7 rostering & SCHADS timesheets
Incident register
Shift notes & client records
Staff check & certification tracking
Multi-channel on-call inbox
AI call transcription
Andy AI voice assistant
Learning Management System
Weekly Stripe billing
Start 21-Day Free Trial →

No credit card required. No lock-in contract. Cancel anytime.

Renting isn't money down the drain.

Rent you pay in your first 8 weeks comes straight off the price of owning your platform — try it in your real houses, then own it.

Own Your Platform
One-off build
$6,500
+ GST · once, no subscription
delivered in 30 days
The full platform, rebuilt as yours
Installable branded PWA app
Your colours, fonts & logo
Unlimited — no contact or client caps
You own your data — it travels with you
Add AI Brain, Unified Inbox & 24/7 AI Voice Receptionist
No ongoing fees to Titus after delivery
Book a Build Call →

30% deposit starts the build · balance on delivery. Add-ons (one-off): AI Brain +$1,499 · Unified Inbox +$1,999 · 24/7 AI Voice Receptionist +$399. Fully loaded (all three add-ons): $10,397 +GST.

Common Questions

Frequently Asked Questions

What Australian out of home care providers ask before choosing Titus.

What is Titus CRM for out of home care providers?

Titus CRM is OOHC case management software for Australian out of home care providers — residential care, therapeutic residential care, and youth services. It combines 24/7 rostering for residential houses, shift notes and handover documentation, an incident register, staff screening-check and certification tracking, case notes and client records, AI call transcription with a multi-channel on-call inbox, a built-in LMS for mandatory training, and SCHADS-compliant timesheets in one platform.

How much does out of home care software from Titus CRM cost?

Titus CRM gives you three ways in. Rent it as one flat weekly fee — Startup Rent is $169/week for up to 100 contacts and 50 clients, and Rent Titus is $249/week for up to 300 contacts and 100 clients. Or own it outright with a one-off branded build from $6,500, delivered in 30 days with no subscription. Every option includes the full platform. There is a 21-day free trial on the rent tiers, no credit card required, and no lock-in contract. Because pricing is not per user, your bill does not climb as you hire more residential staff.

Does Titus CRM handle 24/7 rostering for residential care houses?

Yes. Titus CRM is residential care rostering software built for Australian 24/7 operations. You can roster sleepover shifts, overnight and weekend cover, and back-to-back rotations across multiple houses, with every shift checked in real time against SCHADS Award rules — sleepover provisions, minimum engagement, overtime, and penalty rates — before it becomes a payroll or compliance problem.

Can Titus CRM track Working with Children Checks and staff certifications?

Yes. Titus CRM tracks Working with Children Check–type clearances, First Aid, CPR, and any custom certification as trackable credentials against each staff member, with colour-coded status and automated expiry alerts before renewals are due. Checks are recorded and monitored inside Titus; verification with the issuing state body remains your responsibility as the provider.

Does Titus CRM include an incident register for OOHC reportable incidents?

Yes. Titus CRM includes a structured incident register that captures incident details in consistent, searchable records linked to clients, staff, and locations, with escalation workflows and instant export for reviewers. It is built to support your incident-notification and reportable-conduct obligations under your state's OOHC framework — you stay in control of what gets reported to your regulator and when.

Is Titus CRM accredited or endorsed by OOHC regulators?

No — and no software is. OOHC accreditation applies to providers, not to software platforms. Out of home care is state-regulated in Australia (for example, the NSW Office of the Children's Guardian accredits statutory OOHC providers in NSW). Titus CRM is not accredited, certified, or endorsed by any regulator. It is built to support accredited providers with structured records, incident documentation, staff check tracking, and training records that make evidencing your practice easier.

Does Titus CRM work for youth residential care and therapeutic residential care?

Yes. Titus CRM is youth residential care software as well as a platform for broader OOHC services. It handles the intensity of youth and therapeutic residential care — high incident volumes, 24/7 staffing with sleepovers, strict staff screening requirements, and after-hours family contact. See the dedicated Titus for Youth Residential page for detail.

See Titus Running an OOHC Operation

Book a free 30-minute demo focused on your houses — rostering, shift notes, incidents, staff checks, and the on-call inbox.

📅 Book a Demo → Start Free Trial
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21-day free trial
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