Human Services · Aged Care · Home Care · Residential Aged Care · Community Aged Care
The Aged Care Quality Standards demand continuous improvement, incident reporting, clinical governance, and workforce management. Most providers are still managing this across paper forms, spreadsheets, and legacy systems that were not built for the new regulatory environment.
Titus gives aged care providers a single platform for operations, compliance, and workforce management. Built by operators who understand what is at stake when documentation fails.
The real problems
Different provider. Same pressure. Same tools that were not designed for aged care compliance.
Eight standards, continuous improvement evidence, and the Commission can visit without notice.
18 configurable compliance registers. Evidence captured continuously. PDF audit pack generated on demand.
Scheduling home care workers across 40 clients and 3 residential sites with different shift patterns.
Smart rostering with AI suggestions. Distance, availability, and qualifications factored in. Bulk shift notifications.
Serious Incident Response Scheme requires reporting within 24 hours. Our current process takes three days.
AI-assisted incident classification. Severity auto-assessed. Timestamped. Stored in compliance register. Reportable incidents flagged immediately.
Mandatory training requirements, police checks, flu vaccination records, manual handling certs. All on different cycles.
Colour-coded compliance badges on every staff profile. Automatic expiry alerts. LMS tracks completion.
Carers spend 45 minutes after every shift writing notes. Most of it is the same information in a different format.
Voice progress notes. AI extracts 30+ fields. Mapped to care goals. Done in 2 minutes.
Families want updates. GPs need information. Care managers need reports. Everyone is calling the same coordinator.
Unified inbox. Email, SMS, calls in one place. Andy AI handles routine enquiries 24/7.
Feature mapping
Every aged care requirement mapped to a platform capability.
| Aged Care Need | Titus Feature |
|---|---|
| Quality Standards compliance | Configurable compliance registers + PDF export |
| Home care workforce rostering | Smart rostering + AI suggestions + distance scoring |
| SIRS incident reporting | AI incident classification + auto-severity + compliance register |
| Staff qualification tracking | Compliance badges + cert tracking + LMS |
| Progress notes and care documentation | Voice notes + AI extraction (30+ fields) |
| Family and stakeholder communication | Unified inbox + Andy AI receptionist |
| Medication administration records | Medication module + voice logging |
| Care plan management | Client records + aged care budget tracking |
| Multi-site visibility | Sites module + role-based access controls |
| New staff induction | LMS + AI course builder from existing policies |
Regulatory alignment
Titus is configured for Australian aged care regulation. Not retrofitted from another industry.
Compliance registers configurable to all eight standards. Evidence captured continuously, not just before audit.
Incident classification and 24-hour reporting support. Reportable incidents flagged the moment they are logged.
Compliance framework alignment for the reformed regulatory environment. Updated as new requirements are gazetted.
Workforce screening and training tracking. Every staff member's compliance status visible at a glance.
Timesheet approval and award compliance. Shift rates, penalties, and allowances calculated automatically.
Role-based access controls and full audit logging. Every data access recorded and traceable.