🎯 Built specifically for NDIS Support Coordinators — Book a 20-min demo →

Support Coordination Software

Manage Every NDIS Participant.
Stay Compliant. Win More Plans.

Titus CRM is purpose-built for Support Coordination practices. Track NDIS funding budgets in real time, coordinate service providers, document participant goals, and pass NDIS audits — all from one platform.

Start 21-Day Trial Book a Free Demo See Pricing →
$350/week flat for your whole practice 21-day free trial No lock-in contract NDIS Practice Standards compliant
NDIS client budget tracking dashboard showing real-time funding balances across participants
The Problem

What's slowing your coordination practice down?

Support Coordinators juggle more complexity than any other NDIS role — here's what Titus CRM solves.

💸

NDIS Budget Overruns

Participants run out of funding before plan reviews because you can't track real-time spend across multiple providers.

Live budget tracking per participant, per support category

📋

Progress Note Compliance

Progress notes written at the end of the week from memory — not good enough for NDIS auditors or the NDIS Commission.

NDIS Practice Standards-compliant notes with AI prompts

📞

Calls with No Record

You spend hours on the phone coordinating providers, but none of it is documented — until a complaint or audit lands.

Every call transcribed with AI summary and action items

🗂️

Scattered Participant Data

Participant plan goals, support details, and provider contacts spread across emails, spreadsheets, and your head.

Centralised participant profiles with full plan history

🔔

Missed Plan Reviews

Plan review dates slip past because there's no automated reminder system — you find out after the fact.

Automated alerts for plan review dates and goal milestones

🔍

NDIS Audit Scramble

Audit time means weeks of manually pulling together evidence from multiple systems — a nightmare every 3 years.

NDIS compliance auditor scores your practice daily, auto-exports audit reports

Platform Features

Everything a Support Coordination practice needs

One platform instead of five. Less admin, more time with participants.

Real-Time NDIS Budget Tracking

See every participant's NDIS funding position at a glance — remaining capacity by support category, spend to date, and projected run-out date. No more end-of-month surprises.

  • Live balance per participant per support category
  • Spend vs. plan budget visualisation
  • Alerts when funding drops below threshold
  • Projected depletion dates before plan reviews
See Budget Tracking Live →
NDIS client budget tracking - real-time funding visibility for support coordinators

AI Call Transcription — Every Coordination Call Documented

Every phone call your coordinators make is automatically transcribed with an AI-generated summary, key decisions, and action items. Stop worrying about undocumented conversations.

  • Automatic transcription on every call
  • AI summary: what was agreed, who's responsible
  • Action items extracted and assigned
  • Searchable call history by participant or provider
See Call Transcription →
AI call transcription showing support coordinator call summary with action items

Participant Profiles Built for Support Coordination

Full participant records including NDIS plan details, goals, provider contacts, communication history, progress notes, and incident logs — everything linked so nothing falls through the cracks.

  • Complete NDIS plan and goal documentation
  • Provider coordination notes and contacts
  • Progress notes with NDIS Practice Standards templates
  • Incident register linked to participant records
  • Communication timeline (calls, emails, SMS)
See Participant Management →
NDIS participant profile in Titus CRM showing plan details goals and support history
NDIS Compliance

Audit-Ready.
Every Single Day.

The Titus NDIS Compliance Auditor scores your practice against all 22 NDIS Practice Standards daily. Instead of scrambling when auditors arrive, you have a running evidence file ready to export as a PDF the moment you need it.

22
NDIS Practice Standards checked automatically — including Support Coordination specific requirements
Daily
Automated compliance score updated every day — catch gaps before auditors do
PDF
One-click audit report export — give auditors exactly what they ask for
NDIS compliance auditor dashboard showing Practice Standards scores for support coordination practice
Transparent Pricing

One flat rate for your whole practice

No per-seat pricing. No surprise add-ons. One weekly rate covers your coordinators, admin staff, and up to 20 users.

All Inclusive
$350/week + GST
up to 20 users · All features · Cancel anytime
  • ✓ Participant management & NDIS plan tracking
  • ✓ Real-time NDIS budget tracking
  • ✓ AI call transcription on every call
  • ✓ Andy AI — answers after-hours calls for you
  • ✓ NDIS Compliance Auditor (all 22 Practice Standards)
  • ✓ Multi-channel inbox: SMS, phone, email, chat
  • ✓ Progress notes & incident register
  • ✓ Staff certifications & LMS
  • ✓ 21-day free trial, no credit card required
Start Free 21-Day Trial →

See Titus CRM in your practice

Book a 20-minute live demo tailored to support coordination — we'll show you budget tracking, call transcription, and compliance auditing on a live environment.

📅 Book Your Free Demo

Pick a time that suits you — 30-minute demo, no pressure, no commitment.

📅 Book a Free Demo →

No credit card · 21-day free trial · Cancel anytime

21-day free trial No lock-in contract Setup in under a day